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  Security Alert to our Customers


Lately we have heard or read of various fraudulent e-mails sent to customers of financial institutions in several countries. These e-mails contain embedded links to websites that look similar to the financial institution's website and request for confidential information from the customer such as NetBanking passwords, TINs, etc. Click here to know more.

At Andhra Bank, security of your account transactions has always been our priority . We have already implemented 128-bit Secure Socket Layer (SSL) technology. Plus, a host of internal control measures and processes ensure that your transactions remain confidential.

 
  Precautions for using NetBanking


Always check the padlock symbol on the bottom right hand corner of your webpage to ensure that you are connected to a secure session with Andhra Bank. This is the VeriSign security symbol and confirms that the site you are interacting with is https://www.onlineandhrabank.net.in ( View padlock symbol )

Please check for the following website address for Andhra Bank NetBanking https://www.onlineandhrabank.net.in and click on the "Verisign Secured Certificate symbol". This page gives the information on the website authenticity along with the validity of the licence"

Beware of fraudulent websites which look similar to the Andhra Bank NetBanking site. Ensure that you are on the Andhra Bank NetBanking site before disclosing any confidential information ( NetBanking password , Telephone Banking password , etc. ) by checking the URL of the webpage.
The NetBanking website will have the URL

Beware of scam e-mails which may contain a virus or be linked to a fraudulent website inorder to elicit your confidential information.

Always log-out when you exit NetBanking to ensure that your secure session is terminated. Do not exit simply by closing the browser. ( View Log-out links )

Do cross-check your last login information available in NetBanking regularly to monitor your NetBanking sessions

The bank recommends that sensitive data such as Card Numbers, Cust-Id, Account Number are typed and that the "copy+paste" function is not used. The data entered by using "copy+paste" function is stored in the clipboard and may be vulnerable to misuse using special programs.

 
  Checklist for using your NetBanking password - IPIN:


Change your IPIN after your first login

Memorize your IPIN and destroy the IPIN mailer .

Do not write your IPIN for reference

Do not disclose your IPIN (password) to anyone , including Andhra Bank employees

It is advisable to change your password regularly

It is advisable to use a combination of letters and numbers in your password

It is advisable not to access Andhra Bank NetBanking from a shared PC ( e.g. Internet cafe , etc. ) . There could be a risk of capturing your keystrokes (including your Cust Id and IPIN) by certain programs running in the memory of the shared PC without your knowledge.

 
  Please do not disclose any personal & confidential information to anyone , including Andhra Bank employees. This includes -
  • NetBanking password / IPIN
  • Phone Banking password / TIN
  • ATM / Debit Card / Credit Card PINs
 
 If you have any suspicions of a fraudulent e-mail or a website which requires your private and confidential information related to Andhra Bank , please inform us immediately . You can call our Phone Banking numbers or forward the e-mail to report-incident@andhrabank.co.in
 
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   Security alerts & Tips
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News & Events

AS A PART OF RISK MITIGATION MEASURE, DEBIT CARDS ISSUED AFTER 30-11-2013 ARE ENABLED FOR DOMESTIC TXNS ONLY. FOR FURTHER DETAILS PLEASE CONTACT OUR BRANCH.

You can now donate to Shri Saibaba Sansthan Trust, Shirdi through IMPS-Mobile Banking.

Presentation to Analysts

Our Total Income during 12M of FY’12-13 increased to Rs. 13,957 Crore, recording a growth of 14.4%.

Form 15G/15H has to be submitted afresh at the beginning of each financial year to avail exemption/concession in TDS. Quoting of PAN is mandatory for availing such exemptions/concessions.

All our Banks’ cheques are “payable at par henceforth. We request all our customers to surrender their old cheque books at their account branch and obtain CTS 2010 Standard Cheque books immediately.

We request all our customers who have issued postdated cheques for repayment of loan installments for loans availed by them to replace the old PDCs with new CTS 2010 Standard cheques.

Online Grievance Redressal System with Tracking

Online Applications for MSME and Retail Loans

Online Donations to charitable institutions through net banking

Online resetting of Internet Banking Login Password

Interbank transfer of Funds through Mobile Banking using IFSC code

Housing loans - festive offer: 100% waiver of processing charges and assured speedy processing, sanction within 5 working days.

As per RBI mandate, cash retraction facility is discontinued from our ATMs. Do not forget to collect cash before leaving ATM room.

Any customer could walk in to deposit money in any branch of the bank if the account is in any other branch of the bank to which he wants to deposit the money and there will be no charges on this for any amount

Fictitious Offers of Cheap funds from abroad - Awareness Campaign - List of Nodal Agency (Cyber Crime Cell / Economic Offence Wing)

Complain to Local Police/Cyber Crime Authorities against Fictitious Offers of Money from Abroad

PPF and SCSS schemes

Do Not fall Prey to Fictitious Offers of Funds Transfer

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