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1.1.  The Government of India has enacted "Right to Information Act 2005" to provide for setting out the practical regime of right to information for citizens to secure access to information under the control of Public Authorities in order to promote transparency and accountability in the working of any public authority. The Act came into force on 15.06.2005 in part and on 12.10.2005 in full force.  

2.1.  The right to information includes an access to the information which is held by or under the control of any public authority and includes the right to inspect the work, document, records, taking notes, extracts or certified copies of documents / records and certified samples of the materials and obtaining information which is also stored in electronic form. 

3.1. As per Section 3 of the RTI Act, 2005, “Subject to the provisions of this Act, all citizens shall have the right to information.” 

4.1. Andhra Bank has a well defined structure of public information officers who receives and processes the RTI applications and provides information to the applicant. They are explained below:

4.2. Branch Managers / Branch Heads of all branches have been designated as Central Assistant Public Information Officer (CAPIO) who will receive the request for information from public and forward to the CPIO for necessary action.

4.3. All the Zonal Managers, irrespective of cadre, are designated as Central Public Information Officers (CPIO). On receipt of the request from the public, the CPIO shall consider the same and furnish the required information or reject the request within the time specified as per provisions of RTI Act, 2005.

• CPIO Head Office:- SHAIK HUSSAIN
• CPIO Bhubaneswar:- KORLEPARA V V N S RAMA MURTHY
• CPIO Chandigarh:- NISHITH BHUSAN NAYAK
• CPIO Eluru:- KOTESWARA RAO ADAPALA
• CPIO Guntur :- M SRINIVAS
• CPIO Hyderabad-I :- K RAJENDRA KUMAR
• CPIO Hyderabad-II:- M RAVINDRA BABU
• CPIO Karimnagar:- S JAGANNATHA SWAMY
• CPIO Lucknow:- SHANKARLAL GUGULOTU
• CPIO Mumbai:- ARUN KUMAR
• CPIO Warangal:- K SRIPRAKASH
• CPIO Bhopal:- M NARENDRA KUMAR
• CPIO Kochi:- V. MURALI
• CPIO Jaipur:- KUCHIBHATLA VENU GOPAL
• CPIO Ludhiana:- DWARIKANATH NANDA
• CPIO Patna:- VIKAS VINEET
• CPIO Pune:- P SIVA PRASAD
• CPIO Coimbatore:- PARTHASARATHY MURALI
• CPIO Hubli:- N SRINIVASA RAO
• CPIO Sambalpur:- HEMRAM SANKAR
• CPIO Srikakulam:- Mr. P KRISHNAIAH
• CPIO Meerut:- T A NARAYANAN

4.4. Senior most General Manager posted at Corporate Head Office is designated, as First Appellate Authority under the Act and he/she will hear the first appeal filed by citizens against the decision of the Central Public Information Officer.

5.1.  Certain categories of information are exempted from disclosure to citizens which are mentioned in Section 8 of RTI Act 2005.

6.1.  Any request by any person seeking information shall be made orally or in writing to the Central Public Information Officer (CPIO)/ Central Assistant Public Information Officer (CAPIO) specifying the particulars of information sought by him either in English or Hindi or in Official language of the local area along with the prescribed fee. The oral request shall be reduced to writing.
6.2. The person requesting for information need not give any reasons.
6.3.  The Branch Managers who are designated as Central Assistant Public Information Officer (CAPIO) shall accept the request from any person and forward it to 1st & 2nd level Officials at Zonal Offices and Head Office who are designated as Central Public Information Officers (CPIOs) and First Appellate Authority for their decision.

7.1.  Any person interested in seeking information may submit his request in writing along with Rs.10/- in cash against proper receipt or demand draft or Bankers Cheque or Indian Postal Order payable to the Accounts Officer of the Public Authority or by electronic means to Accounts Officer of the public authority (if the facility for receiving fees through electronic means is available with the public authority) as per Rules 3 & 6 of Right to Information Rules, 2012

7.2.1.If the information sought is to be furnished by the CPIO, the person concerned has to pay the actual cost of the printing of the information. The calculation details of the cost may have to be provided to the applicant in writing.
7.2.2. It is to be noted that the Applicant can seek review of the decision on fee charged by the CPIO by applying to the First Appellate Authority i.e. Senior most General Manager at Corporate Head Office.
Fee for providing information, under Sub section 4 of Section 4 and Sub sections 1 and 5 of Section 7 of the Act, shall be charged at the following rates :

a)Rs.2 per each page in A3 or smaller size paper
b) Actual cost or price of a photocopy in large size paper
c) Actual cost or price for samples or models
d) Rupees fifty per diskette or floppy
e) price fixed for a publication or rupees two per page of photocopy for extracts from the publications f) no fee for inspection of records for the 1st hour and a fee of Rs.5 for subsequent hour or fraction thereof
g) so much of postal charge involved in supply of information that exceeds fifty rupees

7.3.1. Applicants who are below poverty line are exempted from paying Application Fee and cost of expenditure incurred in providing the information.
7.3.2. The information has to be provided free of cost, if the PIO fails to comply with the prescribed time limit as set out in Para 8.

9.1 Central Public Information Officer or State Public Information Officer as the case may be, may reject a request for information under Section 9 of RTI Act 2005 where such a request for providing access would involve an infringement of copyright subsisting in a person other than the state.

10.1. Access may be provided to that part of the record, which does not contain any information, which is exempt from disclosure, and which can reasonably be severed from any part that contains exempted information. [S.10]